Frequently asked questions
The questions we hear most often. If yours is not here, write to us.
Bespoke
How does the bespoke process work?
It starts with a private consultation, in person or online. We then select stones, design and 3D model the piece for your approval before production begins.
What is the price of a custom piece?
Bespoke pieces typically start at €3,000. The final price depends on the stones, metal and complexity, and is confirmed before production.
How long does it take to create a bespoke piece?
Usually between six and ten weeks from approved design to delivery, depending on stone sourcing and complexity.
Are your diamonds certified?
Yes. Every centre diamond comes with a GIA or equivalent certificate, and every piece includes a valuation for insurance.
Can I use my own stones or old jewellery?
Absolutely. We regularly reset family stones and reimagine inherited pieces. We assess them together during the consultation.
Delivery
Do you deliver worldwide?
Yes. Every piece ships fully insured, discreetly packaged, with tracking. Personal delivery can be arranged for selected cities.